“People often say that motivation doesn’t last. Well, neither does bathing. That’s why we recommend it daily.” – Zig Ziglar
I have been watching the EMP forum and of course the Facebook group and I have come to the conclusion that we all need a little help in getting our selves and our staff motivated.
As luck would have it, I am working with a chap over in the UK called Adrian Brown and he has produced an online video course on How To Build Your Hospitable Business – I really wanted him to offer this course on our own store as I feel that it is really pertinent and has some useful information to any one be they in Hospitality or not – he of course being the man he is, came up with a much better idea to offer our readers the course for the princely sum of just £5.00 (around 7 dollars in US money) All you have to do is click this link, sign up and you will get a discount code that reduces the price from £97 for the next 14 days (offer ends on the 21st of July) – that is a massive discount and its just for our readers. Phenomenal!
I thought it a good idea to let Adrian introduce himself and the course so here here is:
“Every business needs to treat their customer hospitably. The myth is that this is only true for businesses in the hospitality sector. Would you continue to go back to a business if they were rude, if they did not understand your needs, if they dealt with you inconsistently?
My name is Adrian Brown and I help business owners get the business of their dreams, the lifestyle they desire and have to time to spend it with their loved ones. I do this by helping you get the best contribution possible from all of your staff.
The Natural Law of People states that every human being want to make a contribution, wants their contribution to matter and wants to be appreciated for their contribution. So if you want your staff to make their best contribution to your business they need to know a few things.
They need to understand the vision for your business!
So often, I meet employees that have literally no idea why they are doing the things they do in the business. They have no sight of the big picture. They don’t understand WHY you are doing your business, the outcomes you want your business to achieve nor the experience you want your customers to have.
Once your staff understand what you vision is, then it becomes possible for them to contribute to your business in a meaningful way.
They need to understand the What, When and How
Every business has loads of moving parts; people, systems, processes. If your staff do not understand the flow of your business and the journey you want your customers to experience then they will be confused, cautious and lack confidence.
Knowing how the business is supposed to run helps your staff to know how to contribute.
No one likes being told what to do
Telling your staff what to do, how to do their job suppresses their willingness to contribute. Asking them how they can achieve the results you want for your customer challenges them in a really effective way.
Challenging your staff encourages them to contribute from their skills, knowledge and passion.
It is really easy to appreciate your staff
If you don’t appreciate your staff then the message you are sending is “What they contributed did not matter and was of no value” When you appreciate your staff they know that they have done something worthwhile and that it made a difference.
Appreciating your staff completes the Natural Law of People to create a fully engaged workforce.”
So, without further ado, I would recommend that you click the image below and sign up to this great course. It’s fanastic value and even at the low sign up cost to EMP readers – there is a full 30 day no quibble money back Guarantee! What more could you ask for?
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