“After yesterday’s post Updating and Maintaining the Divi Theme I thought we would stick with the theme of “things that make you go hmmmm, and address one of the most frequently asked questions here at the Marketplace.

Q. Help, I am trying to add my plugin license key and getting an error message that mentions cURL.

A. cURL also known as Client URL is a library that allows you to communicate to different types of servers using many different types of protocols. EMP uses cURL to verify the license keys from the client server (your server) to (our) EMP servers. If the version of cURL on your server is low, it creates a security issue and EMP servers will reject the cURL communication and the license will fail to verify.  If you get a cURL error while trying to activate a license, you will need to contact your hosting provider and ask them to update the cURL version on your website which will then allow you to activate your license key.

The error messages you may see:

plugin license cURL error

Good news: a cURL error is one that can be easily fixed with a phone call or support ticket to your host.  We know hosting is another huge topic (and you can read about that here, be sure to review the comments), two companies we have had good experience with are  Flywheel and WP Engine – they make it very easy for you to do one click backups and re-installs.

Please feel free to leave comments or questions regarding cURL.

EIleen Lonergan
Eileen Lonergan was an integral part of this company. Unfortunately, Eileen Passed away on the 31st of October 2018 after a short battle with Cancer. She leaves behind the legacy of the Divi Theme Users Group and hundreds of people that she helped through coaching, building outstanding websites and just being - accessible. We miss her every day!
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